Process Improvement Analyst

Key Role:

Lead activities to evaluate business processes utilizing process improvement methodology and technologies. Analyze processes to identify any gaps or redundancies and make recommendations to streamline, eliminate, automate, optimize, and improve existing processes. Create strong internal controls to improve efficiencies and timeliness. Collaborate across teams to review highly complex problems, identify bottlenecks, and provide recommendations and solutions to ensure quality and consistency. Consult with teams to offer process improvement best practices and provide materials and resources to assist with mapping and documentation.  Prioritize and support initiatives and business needs to deliver results and create impact. Assist team members and support cross-functional activities and projects as needed. Due to the nature of work performed within this facility, U.S. citizenship is required.

Basic Qualifications:

  • 3+ years of experience with process creation and mapping
  • 2+ years of experience in a consulting role
  • Experience with using a variety of process mapping software and tools, including Microsoft Visio, virtual whiteboard tools, iGrafx
  • Experience with using Microsoft Office Suite, including Word, Excel, Outlook, Teams, SharePoint, and PowerPoint
  • Experience in testing solutions with clients and users
  • Experience with creating presentation materials and delivering presentation content to leaders within an organization
  • Knowledge of concepts for process improvement, performance optimization, and change management
  • HS diploma or GED

Additional Qualifications:

  • Experience in working with Agile or similar delivery frameworks
  • Experience with supporting Organizational Change Management (OCM)
  • Ability to collaborate effectively at all levels of the organization
  • Possession of excellent oral and written communication skills
  • Possession of excellent interpersonal skills
  • Bachelor’s degree
  • Lean Six Sigma Certification


At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $93,300.00 to $212,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

  • If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
  • If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.

EEO Commitment

We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.

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