ServiceNow Solutions Engineer, Mid

The Challenge

Are you looking for an opportunity to develop a platform that will have an impact on entire enterprises? Solid platform development is a critical part of any program’s success and you know how to do it right – scalable design with baked in security. That’s why we need you, a developer with the skills to build a platform that will transform customers' experiences.

As a platform developer on our team, you’ll design and develop the core ServiceNow platform for our project from end to end. You’ll work with customers and end-users to understand their mission, current architecture, and security requirements. With a focus on the customer’s goals, you’ll work with the team to build a design that will scale to meet their evolving needs. You’ll provide tool and capability recommendations based on your research of the current environment and new technology. Your design will set the standard for future development, so you’ll craft an architecture that smoothly works with existing infrastructure without compromising security. We focus on growing as a team to deliver the best support to our customers, so you’ll have resources for mentoring and learning new skills and tools. This is a chance to use your OS knowledge while developing skills in platform development, SaaS, Cloud computing, and artificial intelligence. Join us as we develop software based solutions to make a difference in the defense and military community.

Empower change with us.  


Build Your Career:  

A challenging and dynamic work environment isn’t all we have to offer. When you join Booz Allen, you can expect:  

  • access to experts in virtually every field  
  • a culture that focuses on supporting our employees  
  • opportunities that provide stability while offering variety  


You’ll also be exposed to a wealth of training resources through our Digital University, an online learning portal featuring more than 5000 functional and technical courses, certifications, and books. Build your technical skills through hands-on training on the latest tools and tech from our in-house experts. Pursuing certifications? Take advantage of our tuition assistance, on-site bootcamps, certification training, academic programs, vendor relationships, and a network of professionals who can give you helpful tips. We’ll help you develop the career you want, as you chart your own course for success.  


You Have:

-Experience as a system developer

-Experience with the design, development, and integration of IT service management (ITSM) platforms

-Experience with Remedy or ServiceNow implementations

-Experience with Agile development and IT Infrastructure Library (ITIL) processes

-Experience with networking, servers, databases, and Web services technologies
-Active TS/SCI clearance; willingness to take a polygraph exam

-BS or BA degree

-ServiceNow Certified Application Developer, ServiceNow Certified Implementation Specialist, or ServiceNow Certified System Administrator Certification


Nice If You Have:

-Experience with other ITSM platforms, including Remedy and Siebeli

-Amazon Web Services (AWS) Associate Level Certification

-TS/SCI clearance with a polygraph

-ITIL v3 Foundations Certification

-Security+ Certification



Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

We’re an EOE that empowers our people—no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or other protected characteristic—to fearlessly drive change.

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