Business Process Analyst

The Challenge:

When an organization has multiple moving parts involved in their processes, it can be difficult for them to examine their processes critically. If they want to learn how to become more efficient and successful, they need a consultant who will take the time to learn their mission end-to-end and provide them with ways to change for the better. That’s why we need you, a business process specialist who can learn how to analyze every aspect of your customer’s operations and give them the steps to improve their process.

As a business process specialist on our team, you’ll help analyze your client’s current operating environment and identify areas for improvement. You’ll sit in on discussions with leadership and support staff that will help refine your client’s definition of success and identify current frustrations. You’ll assist with designing data collection plans, facilitating workshops, and communicating the team’s research and illustrative analysis to help establish understanding and agreement from key decision makers. On our team, you’ll learn how to use process improvement frameworks to provide your client with recommendations along with a solid grasp of the quantitative or qualitative results they can expect. This is your chance to gain experience in while building process improvement skills.

Empower change with us.

You Have:

  • 1+ years of experience with management or IT consulting
  • Experience with developing and documenting functional and non-functional requirements​
  • Experience with using SharePoint
  • Ability to pay strict attention to detail
  • Ability to build and strengthen expertise across a variety of management consulting and tech-adjacent service areas
  • Ability to be a self-starter and team player in a fast-paced environment
  • Secret clearance
  • BA or BS degree

Nice If You Have:

  • Experience with industry methods for process improvement, organizational design, organizational change management, and performance optimization
  • Experience with change management, user training, and strategic communications
  • Experience with maintaining requirements and test scripts
  • Experience with Atlassian JIRA and other systems with workflow capabilities
  • Experience in working with distributed teams
  • Knowledge of Agile project management
  • Knowledge of programming, database design, and reporting
  • Ability to manage multiple priorities in a fast-paced environment
  • Ability to be an engaged team member focused on continuous improvement, learning, collaboration, feedback, and team-building activities
  • Possession of excellent oral and written communication skills
  • Possession of excellent facilitation skills
  • BA or BS degree in Business, Communications, IT, or a related field
  • ICAgile Certified Professional or Scrum Master Certification
  • ASQ- or DoD-trained Lean Six Sigma Green Belt

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.

Build Your Career:

Consulting at Booz Allen means empowering you to provide your customers with the best support. With a consulting career at Booz Allen, you’ll have access to:

  • a large business consulting community
  • experts in virtually every field
  • a culture that focuses on supporting our employees

We have opportunities that provide stability while offering variety, so you can find the right fit for your career — and your life. You’ll also have access to a wealth of training resources through our Consulting University, an online learning portal where you can access more than 5000 functional and technical, certifications, and books. Build your skills through hands-on training on the latest tools and tech from our in-house experts. Pursuing certifications that directly impact your role? You may be able to take advantage of our tuition assistance, on-site courses, vendor relationships, and a network of professionals who can give you helpful tips. We’ll help you develop the career you want as you chart your own course for success. With contracts across the globe in multiple industries, no matter where you want to go with your consulting career, we have the path the takes you there.

We’re an EOE that empowers our people—no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or other protected characteristic—to fearlessly drive change.

#LI-AH1

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