Human Resources Specialist
The Opportunity:
As a professional in shared delivery, you have the experience and skills to ensure our Delivery Hub operations are effective, efficient, timely, and valuable for internal and external clients. You know how to interface with internal and external customers and leadership to understand needs, gain insight on shared delivery performance, and provide next-level customer service.
As part of the Workforce Administration team, you will perform administration of complex transactions and data and records management in support of HR and HRIS functions. This includes processing complex lifecycle transactions such as manual hires, complex job changes, severance processing, and calculations. You will be responsible for the HR individual data changes, mass data updates, manual hires, and termination activities. You will work with individual data changes to include retroactive changes, corrections, rescinding transactions, and manual transactions to update data. You'll manage mass data updates to include organizational, pay-impacting, job changes, contingent workers, and job requisitions. You'll process terminations in Workday and conduct exit interviews with outgoing employees. You'll send out processing documents to employees for involuntary and voluntary terms that are high risk and access termed. You'll maintain and audit personnel files to ensure accuracy. You'll maintain reusable end-user training and documentation materials for Workday. You will assist in process improvement of administrative and operational activities to include requirements writing and user-acceptance training. You'll complete disciplinary actions in system. You'll ensure sensitive information remains confidential and protects personal information when processing all transactions and addressing employee inquiries in line with the organization’s data privacy requirements. You will participate in data validation for end of fiscal year activities. You'll ensure compliance with departmental practices and applicable local, state, and federal laws and regulations. You'll work on Supervisory Organization, Career Manager, and Job Leader Workday management and other duties as they're assigned. This position is located in Norfolk, VA. Due to the nature of work performed within this facility, U.S. citizenship is required.
Ready to build the future of shared delivery for the better?
Join us. The world can’t wait.
You Have:
2+ years of experience in customer service supporting human resources in HR administration, transactional and data management, and reporting activities
Experience completing business processes in Workday
Experience with Microsoft Office programs such as Word, Excel, and Outlook
Ability to work independently and multitask through to completion
Ability to build strong relationships with COE partners as well as the business sectors to improve delivery
Ability to understand and implement system and process improvement requirements
HS diploma or GED
Nice If You Have:
Experience working in a Help Desk or Contact Center environment with reporting
Experience applying detailed focus on data and process to ensure data integrity
Knowledge of Excel, including formula development and usage
Ability to use multiple applications and databases in a fast-paced environment
Ability to communicate clearly via email or phone with an emphasis on active listening skills
Ability to provide exceptional customer service to internal and external clients
Possession of excellent research and problem-solving skills
Bachelor’s degree
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $55,200.00 to $126,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.
- If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
- If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
