Digital Transformation GenAI Copilot Delivery and Support Product Manager

The Opportunity:

As the Product Manager and Service Owner for the GenAI Copilot product at Booz Allen Hamilton, your role encompasses a range of responsibilities focused on the deployment, integration, and widespread adoption of this innovative SaaS-based technology. You will be tasked with optimizing Microsoft Copilot's usage and adoption, ensuring its value is effectively communicated to stakeholders, and aligning its strategic roadmap with vendor updates and organizational goals. Your leadership will guide the training and support team to facilitate a smooth user experience, while also gathering and analyzing user feedback to inform product development.

Collaborating with internal teams, market-facing colleagues, and external partners, you will enhance data-driven adoption strategies, champion usage and adoption excellence, and lead the development of improved Copilot solutions. Additionally, you will analyze trends to inform strategic planning and develop an employee AI strategy for Copilot, aligning with future implementations and the broader objectives of Booz Allen Hamilton. Due to the nature of work performed within this facility, U.S. citizenship is required.

Join us. The world can’t wait.

You Have:

• 8+ years of experience with product management in software, including digital transformation or software deployments for a large organization

• Experience with change management, training, and user adoption strategies

• Experience with enterprise-level account management

• Experience with business intelligence, analytical, and problem-solving skill sets for data analysis

• Knowledge of GenAI technologies, including Copilot for Microsoft 365 or ChatGPT

• Ability to interpret data and feedback into continuous improvements and strategic roadmaps

• Ability to influence and navigate in complex organizational structures

• Ability to display a track record of driving usage and adoption in a business context

• Bachelor’s degree

Nice If You Have:

• Experience with the Microsoft 365 productivity suite and its associated ecosystem, including Entra ID and Windows OS

• Experience with the processes and regulations involved in government contracting

• Experience in managing day-to-day relationships with vendors to maintain productive partnerships

• Knowledge of data and information protection practices to ensure the security and privacy of sensitive information

• Knowledge of automation and system integration concepts to streamline operations

• Possession of excellent verbal and written communication skills

• Possession of excellent interpersonal skills for engaging effectively with all levels of the organization

• Possession of excellent collaboration skills with a history of successful stakeholder partnerships

• Bachelor’s degree in a related field

• Project Management Certification, including PMP or Change Management

Create Your Career:

Grow With Us
Your growth matters to us—that’s why we offer a variety of ways for you to develop your career. With professional and leadership development opportunities like upskilling programs, tuition reimbursement, mentoring, and firm-sponsored networking, you can chart a unique and fulfilling career path on your own terms. 

A Place Where You Belong
Diverse perspectives cultivate collective ingenuity. Booz Allen’s culture of respect, equity, and opportunity means that, here, you are free to bring your whole self to work. With an array of business resource groups and other opportunities for connection, you’ll build your community in no time.

Support Your Well-Being
Our comprehensive benefits package includes wellness programs with HSA contributions, paid holidays, paid parental leave, a generous 401(k) match, and more. With these benefits, plus the option for flexible schedules and remote and hybrid locations, we’ll support you as you pursue a balanced, fulfilling life—at work and at home. 

Your Candidate Journey
At Booz Allen, we know our people are what propel us forward, and we value relationships most of all. Here, we’ve compiled a list of resources so you’ll know what to expect as we forge a connection with you during your journey as a candidate with us.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $96,600.00 to $220,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

• If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
• If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.

EEO Commitment

We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.